Sometimes it is like pulling teeth. You email the confirmation over to your client and you write 'Please reply with "I AGREE TO YOUR TERMS AND CONDITIONS" and that is all I need to secure your position.'
What comes back more often than not?
"YES WE WOULD LIKE TO"
"PLEASE TAKE THIS AS A GO AHEAD"
and the best one of all...
"WHAT DO YOU NEED FROM ME TO BOOK THIS?"
Christ on a bike!!!!! What do you have to do to get through to some people?????